FAQs

Location

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Where are you based?

We are an Irish company, our design studio is in Dublin and our workshop is in Limerick City.

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Do you have a showroom?

No, we are an online company only - but we have a great digital showroom gallery here. We have taken a different route to traditional kitchen companies. Using modern technology we have created a kitchen company where everything happens digitally; from design, to production, to final order. As a result we are able to reduce costs and offer a unique, bespoke and customisable kitchen service to every corner of Ireland.

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IKEA

 

Do you have any affiliation with IKEA?

No. We are not affiliated, associated or collaborating with IKEA in any official way. We simply make fronts and panels that will fit their cabinets in order to offer more options. Any use of IKEA’s trade name(s) are used simply to describe what we offer and is not intended to imply any relationship between Modoco and IKEA.

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Do you make fronts for the older IKEA Faktum base cabinets?

Our products are compatible with the newer Metod system only. You can check what IKEA kitchen you have using this guide here. 

 

Do you make fronts for the IKEA Pax wardrobe system?

Yes

 

Do you make fronts for other carcass suppliers?

No. We only make fronts for IKEA's Metod system of kitchen cabinets.

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Shipping

 

Where are your products available / where do you ship?

We currently ship throughout the Republic of Ireland and Northern Ireland.

 

How much does it cost to ship?

Delivery is included - the cost of the shipment will be detailed in the estimate. 

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Orders

 

What is your lead time on an order?

Once your order is placed with Modoco, our standard lead time is 12 weeks to manufacture and deliver. Please check the current lead time with our team, as it can vary at busy times.

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Can I change my order once it's placed?

We understand that design and construction changes often occur, even after an order is placed. We endeavour to be as helpful and reasonable as possible, and will accommodate any requests for revisions up to 1 week after payment is received for the order. 

• If the changes are minor (e.g. a handle or hinge position) it will be free of charge – that is not a problem. 

• If you need to make changes that reduce the size of your order, it will not be possible to make any partial refunds once we have ordered our materials.

• If material usage and order value increases, we will invoice the difference.

• After the 1 week period, any changes will also be subject to a flat €150 +VAT Change Request Fee which must be paid before production starts or continues on your order.

 

We always do our best to keep to original delivery dates but please be aware that changes could also delay your order.

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Returns

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What is your return policy?

All our products are produced to order according to each individual customer requirements. Each order is unique and bespoke. For this reason all sales are final and there is no possibility of return.

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Our Products & Suppliers

 

Do you supply painted fronts?

No.

 

Do you make cabinets?

No.

 

Can you make bespoke panels, shelves, or a custom size door for our IKEA kitchen?

Yes. We make custom open shelving cabinets and pantry units. 

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Care & Maintenance

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What can I use to clean my fronts?

Our fronts are produced with the best possible quality materials. Nevertheless, it is important to take into consideration some tips to preserve their beauty over time.  

• Do not expose to hot pots or other utensils with temperatures above 65º.

• Regular cleaning. For daily maintenance of our fronts, we recommend cleaning them with a slightly damp microfibre cloth and a little natural soap.

• Do not use scouring pads or abrasive materials for daily cleaning.

• Do not expose to chemicals or overexpose to acids or vinegar.

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